Returns & Exchanges
At Calazzo, we pride ourselves in providing our customers with the best quality products as well as unparalleled customer service.
Special Order and Custom Order items or Multiple quantities (more than 1) of the same item are NOT Returnable or Exchangeable.
Most of our items are special order and made to order and cannot be returned. So please check the specifications before ordering.
Refused/Returned shipments will be incur a 25% deduction from your refund to cover the round trip shipping charges and restocking fee. Please note our shipments require a signature for delivery, so failure to sign for the delivery will result in the shipment being returned to us.
No returns or exchanges on all other items after 7 days of receipt.
Items shipped back without an RMA will not be processed.